1) Rental

Bookings are made on behalf of Esmeralda Immobiliare S.r.l. at the prices stated by e-mail.

2) Payments

As soon as the holiday-maker receives the confirmation of his/her booking, he/she must pay a deposit equal to 50% of the rental price. The remaining balance must be paid at least 32 days before the start of the rental period. For bookings made less than 32 days prior to the start of the rental period, the holiday-maker must immediately pay the total amount of the rental price.

Deposit and balance will be made by BANK TRANSFER in favour of Esmeralda Immobiliare S.r.l. at:

• Banca Intesa San Paolo, Agenzia di Porto Santo Stefano
• IBAN: IT80 J030 6972 3021 0000 0007 161
• BIC: BCITITMM

3) Rental Period

The period of the weekly rentals for the following flats starts from Saturday to the next Saturday:

• Villino Silver Fish

The period of the weekly rentals for the following flats starts from Sunday to the next Sunday:

• The Shell
• Villino Starfish

4) Arrival and Departure

Arrival and departure take place at the following hours:

• Arrival: from 5:00 p.m. to 9:00 p.m.
• Departure: from 5:30 a.m. to 9:30 a.m.

5) Upon Arrival

On arrival, the renter must present his passport or identity card to the owner or his representative to enable them to proceed with registration in accordance with Italian legal requirements.

6) Security Deposit

When the keys are handed over to the holiday-maker, the security deposit must be paid in cash and in euros to the owner or their representative as per the list below. This amount will be refunded at the end of the holiday less any deductions made.

• The Shell: €500
• Starfish and Silver Fish: €1,000

This amount will be refunded at the end of the holiday less any deduction made for damage caused to the property or for any additional costs not included in the rental price. The owner or their representative can refuse access to the property if the security deposit is not handed over.

Should the holiday-maker decide to leave the property prematurely, the owner or their representative is authorised to refund the deposit (less any expenses and/or deductions for damages) only after checking the inventory and the property.

7) Number of Persons/Substitutions - Pets

Only those persons whose names appear on the Booking Form may use the property. The number of persons (adults and children) must not exceed the number of sleeping places, except in the case of infants (up to 2 years old). The substitution of persons during the rental period is forbidden unless previously agreed upon with Esmeralda Immobiliare S.r.l.

Only one pet will be admitted in the properties. Small-sized pets are considered animals that do not exceed 8 kg in weight. The holiday-maker must inform Esmeralda Immobiliare S.r.l. at the time of booking if they are bringing a pet, stating its type and size. The additional cost for pets is €40 for 2 days and €100 for one week. It is compulsory for the holiday-maker to supervise their pet within the communal areas of the accommodation.

8) Alterations - Cancellation Charges

Cancellation of a booking, even if substituted by another one, involves the payment of the following penalties:

• 15% of the total rental price if the cancellation is made at least 75 days before the start of the rental period
• 30% of the total rental price if the cancellation is made between 74 and 43 days before the start of the rental period
• 50% of the total rental price if the cancellation is made between 42 and 29 days before the start of the rental period
• 90% of the total rental price if the cancellation is made between 21 and 1 day before the start of the rental period
• 100% of the total rental price if the cancellation is made on the day of arrival or in case of no show

9) Law and Jurisdiction

In the event of controversies arising from the booking and the rental, the Grosseto Law Court only can deal with the matter and Italian law only applies. By making the booking, this implies that Esmeralda Immobiliare’s General Conditions of Rental have been understood and accepted without reserve and without exception. If any condition of this contract is or becomes invalid, or if there is any gap in this contract, the remaining conditions remain valid.

10) Informative Report According to Art. 13, Legislative Decree 196/03

Esmeralda Immobiliare S.r.l., headquartered in Isola del Giglio, Loc. Campese, Via Coton dei Nobili, 15, informs that the personal data acquired during the pre-contractual and contractual phases will be subject to processing for purposes connected to or instrumental to its activities:

• For purposes connected to the stipulation of rental contracts, booking procedures, execution and correct fulfillment of contractual obligations. In the case of sensitive data (e.g. disabled persons), this data can be processed only through written consent of the interested party.
• If authorized, for purposes related to promotional information about tourist programs, sending of catalogues, and surveying of client satisfaction.

The provision of data for the purposes stated above is optional but necessary for fulfilling administrative and contractual obligations required by law. Therefore, the lack of consent, where necessary, makes it impossible for Esmeralda Immobiliare S.r.l. to carry out contractual commitments.

For the purposes mentioned above, data processing will be carried out in paper form and by means of modern computer and telematic systems by Esmeralda Immobiliare S.r.l.’s authorized staff (administrative, commercial, booking, and customer service), and by external collaborators such as commercial partners, carriers, banks, professionals, or law enforcement.

The data will not be disclosed or communicated to third parties except in compliance with legal or contractual obligations, and will be processed in accordance with the law and for the time strictly necessary. The person responsible for data processing is Esmeralda Immobiliare S.r.l. at its registered office. The interested party may exercise the rights provided by art. 7 of Legislative Decree 196/03, in particular the right to access, correct, delete, anonymize, or block their personal data, and to object to its processing for legitimate reasons.